Frequently asked questions
Is shipping really free?+
Yes — standard shipping is free on every U.S. order with no minimum. We build it into our pricing, so the price you see is the price you pay. Expedited options are available at checkout for an extra charge.
How long until my order ships?+
Every piece is made to order, so please allow 2–5 business days for production. You'll get a tracking link by email as soon as it ships. Most U.S. orders then arrive within 3–7 business days.
What does “made to order” mean?+
Instead of holding big stacks of inventory, we print and finish each item after you buy it. That means less waste, fresher products, and a piece that's truly yours — it just takes a few extra days up front.
How do your sizes run?+
Our tees use a soft, true-to-size unisex fit. Check the size guide for exact measurements before you order, and if you're between sizes or unsure, email us first — we're happy to help you pick.
What's your return policy?+
If anything arrives damaged, defective, or wrong, email us within 30 days with a photo and we'll send a free replacement or refund — no need to ship it back. Because items are made to order, we can't take general returns for wrong-size or change-of-mind orders, so please check the size guide first.
Do you ship internationally?+
Yes, to most countries. International rates are calculated at checkout, and any customs duties or import taxes are set by your country and paid by the recipient.
How do I track my order?+
You'll receive an email with a tracking link the moment your order ships. If you can't find it, check your spam folder or email us and we'll resend it.
How can I reach you?+
Email us anytime at hello@kindbuds.co — we reply within 1–2 business days.